In 2014, Evelyn Chern, Ph.D. led an AT&T effort that won a prestigious TM Forum Excellence Award. Since 2007, these industry awards have recognized achievements in digital transformation and product and service innovation.

Evelyn was a principal technical architect in the UX/Requirements Visualization Center of Excellence at AT&T when she was nominated for the Outstanding Technical Contribution Award at the 2016 Women of Color STEM Conference.

Evelyn's information technology (IT) team was recognized for replacing static documents with a visual tool that allows product managers to actually see how a service operates. The new tool helped business analysts develop a storyboard to lay out the scope of a project.

AT&T'a Center of Excellence is staffed with experts on process modeling. They help businesses use the tools, initially doing it for them and eventually training them to use the tools themselves.

Other awards Evelyn won during her career include the TM Forum Operations Excellence Award, the Business CIO and Archectiture Vendor and Management's first Circle of Excellence Award, Excellence in Business Innovation of FR/ATM Automation, Most Valuable Team (ATM Conversion), e-Excellence Leadership Award, Software Excellence Award (USRP), and the Dale Carnegie Highest Award for Achievement.

Her leadership positions at AT&T involved architectural direction, operational processes, and policy/standards as well as solution automation to improve efficiency and technical leadership for implementation, change management, user access, and other key requirements that visualization tools need.

In 2010, Chern served as the Master of Ceremonies at the annual convention of the Chinese Institute of Engineers-USA Greater New York Chapter. The convention's theme was "Fueling Engineering Education and Innovation" and the awards presented included the High School Student Scholarship Award and the Distinguished Service Award.

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